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FAQ
Have a question ? We are here to help.
How long does shipping take?
Orders are processed within 1 business day.
We offer same-day delivery for orders placed before 2:00 PM (PST). Orders placed after this time will be delivered on the next available delivery day.
Deliveries are made between 9:00 AM – 7:00 PM, and exact delivery times cannot be guaranteed.
You may request a preferred delivery time in the special instructions at checkout, and we will do our best to accommodate it.
What if my Bouquet arrives damaged or incorrect?
Please inspect your order upon delivery.
If you receive a damaged or incorrect item, contact us immediately with photos and your order number — we’ll make it right.
How do I take care of my Flowers?
Keep your flowers in a cool place, away from direct sunlight, heat, and drafts. For vase arrangements, change the water every other day and trim the stems slightly at an angle. For boxed arrangements, add a small amount of water every other day to keep the foam hydrated.
How can I contact customer support?
You can reach us by email at aromaflowers.lv@gmail.com or by text at 702-468-3053. We’re available daily from 9:00 AM – 7:00 PM.